Jurisdiction of the Permanent Lok Adalat can be invoked only for the redressal of grievance which deals with “public utility
services”, as defined under Section 22A(b) of the Act of 1987 not service matters: Rajasthan High Court
Section 22A(b) of the Legal Services Authorities Act, 1987,
“public utility service” means any—
(i) transport service for the carriage of passengers or goods by air, road or water; or
(ii) postal, telegraph or telephone service; or
(iii) supply of power, light or water to the public by any establishment; or
(iv) system of public conservancy or sanitation; or
(v) service in hospital or dispensary; or
(vi) insurance service,
and includes any service which the Central Government or the State Government, as the case may be, in the public interest, by notification, declare to be a public utility service for the purposes of this Chapter.”
Case: State of Rajasthan vs. Bhanwar Lal Jain [2026:RJ-JD:38697]
